April 29, 2005

That's Where I'd Look

I emailed Sam's Club from my alwayslowprices.net account to find out where online I could find more details about their "Small Business Confidence Index".

Here is my email:

According to your recent press release "The SAM'S CLUB Small Business Confidence Index will be released monthly to the media, and also will be available for viewing at http://www.samsclub.com"

However, I cannot find the Small Business Confidence Index on samsclub.com.

Could you provide me with a link?

Here is Sam's response -- I kid you not:

Dear Jeff,

We apologize for the inconvenience. We are unable to provide you with a link to the Small Business Confidence Index, but it is located on our home page at www.samsclub.com. The link is located on the left-hand side under "Order Your Tires Online." Thank you, and have a great day!


Of course, "Order Your Tires Online" is on the right-hand side of the page, and the Small Business Confidence Index is immediately below it, and if I ever change my name to Jeff, I'll find it even more useful...

Posted by Kevin on April, 29 2005 at 08:37 PM